top of page

faq

  • How long will my candle burn?
    8 oz candles have a burn time of approximately 20 hours. Allow the candle to completely liquefy at the top to achieve maximum scent throw.
  • Should I blow out my candle?
    If possible never blow out your candle. Use a snuffer to extinguish flame.
  • How short should the wick on my candle be?
    Keep the wick trimmed to 1/4" each time prior to burning. Wicks will naturally mushroom, so trimming the wick will keep the flame down and allow for a better burn.
  • What are your processing times?
    Ready to Ship: 3-10 days Made to Order: 1-2 weeks Please note that Made to Order items will be clearly marked in the Item Name or description. Feel free to message us at wickdbynik.com if you have any questions. ​
  • How long should I let my candle burn?
    You should burn your candle for 2-3 hours at at time max.
  • What if I have not received my order?
    If you have not received your order, please contact our customer service team (visit our Contact Us page for details).
bottom of page